IVR CHENNAI
Professional Welcome Message
Automated Voice Response System (AVRS) can answer incoming calls, ask questions, and provide information using pre-recorded speech and it takes input touch tones.
Professional Connectivity 24×7 – IVR CHENNAI
Allow callers to access or retrieve personalised data with the touch of a button without the help of additional staff
Multiple Extensions
With Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small – multiple departments can be created to give the impression of a bigger company.
Call Forwarding
Virtual Receptionist allows you and your employees to stay connected from the road, at home or anywhere you go. With Call transfer, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home.
Call Forwarding: Free Call Forwarding : No call forwarding or call connect extra charges. You do not have to extra per minute for call connect charges and is included for Free within the plan.
Call Details
Virtual receptionist allows you to keep track of all calls made on your number with details such as caller details, time and duration of call, recordings of call etc in real time from anywhere using online control panel.
Call Recordings
Call recording is great for Consultants, Lawyers, Real Estate Agents, and other professionals looking to record contractual conversations.
After Hours Support
Ask any businessman and he will have stories to share about a big order that came when he was working late in the office. However for every single order won – many are lost because the phone was not answered.
On Hold Music
On Hold Music from Virtual Receptionist is a great way to keep your callers happy and engaged while on hold. You can choose from several available music selections or create your own custom music and on hold commercials.
Click to Call
Virtual Receptionist provides outgoing call facility at the client backend. Outgoing calls can be made from the computer by clicking on the phone icon situated next to the numbers on the Call Logs View and Customer Contact View.
Vanity Numbers
It is important for certain types of business to have eye catching numbers. When people hear the number on radio advertisement or see the number displayed on a hoarding, banner, print or TV – they memorize it immediately.
Number Portability
Your existing number (mobile or tollfree) has already been circulated in the market and is present on the business cards and stationery. Using Number Portability it is possible to migrate your existing number on the Virtual Receptionist platform seamlessly.
